Every scheduling of RS.Onkologi Surabaya (RSOS) services is done through appointment, which can be done by calling 62 31 5914855 (ext. 108 or 109), or by coming to Service Centre department at Room A, 1st floor, starting from 8 am to 8 pm. You can register at the Front Desk for registration at the same day, and the Service Centre will help you to register for other days
Registration by phone
Registration starts from 8 am – 8 pm.
Time of appointment is based on your need and adjusted to our existing schedule
To register for Policlinic of Surgery and Diagnostic (Mammography, USG, FNA, Pap test, Clinical Laboratory), you may contact 62 31 5914855 (ext. 108)
To register for Policlinic of Hematology, Oncomedic and Chemotherapy, you may contact 62 31 5914855 (ext. 214)
To register for Operation, you may contact 62 31 5914855 (ext. 108 or 303)
For In-patient booking, you may contact 62 31 5914855 (ext 201).
Petunjuk Cara Penerimaan dan Regristrasi Pasien
Sistem penerimaan dan regristrasi pasien dibedakan 2 jenis anatara pasien lama dan pasien baru
Old Pasien:
Are patients that have previously come to Klinik Onkologi Surabaya (Jl. Bawean 40 Surabaya) or RS. Onkologi Surabaya (RSOS).
Patients come to Front Desk for registration and submitting the control card, patients will receive queue number according to the designated services.
Patient will come to one of the waiting rooms according to the designated services.
For examination, patients will be called according to their queue number.
If, following the examination, the patients need further information or explanation concerning the next procedure, patients may come to service centre (Room A, 1st floor) or go straight to cashier if there are no further explanation needed. If there are results of examination, patients may collect those at the Back Office, right after the cashier
New Patient:
Are patients that have not come to Klinik Onkologi Surabaya (Jl.Bawean 40 Surabaya) or RS. Onkologi Surabaya (RSOS).
Patients come to Front Desk for registration.
Patients will fill out a status form (patient medical record document) including personal data, disease history and risk factor. And then, a picture will be taken (half torso) to support a comprehensive data
Patient will receive a queue number according to the designated service
Patient will come to one of the waiting rooms according to the designated services
For examination, patients will be called according to their queue number
If, following the examination, the patients need further information or explanation concerning the next procedure, patients may come to service centre (Room A, 1st floor) or go straight to cashier if there are no further explanation needed. If there are results of examination, patients may collect those at the Back Office, right after the cashier
